As we enter the holiday season, we learn from BusinessWeek that Sears, once America’s holiday shopping mecca, is barely alive, in the continuing agony of attrition. The sadness of Sears is palpable. Let’s face the facts: Sears is no longer a living brand. Some refer to Sears as a zombie brand: no longer alive but […]
https://77n3a7.p3cdn1.secureserver.net/wp-content/uploads/2022/11/estefania-cortes-_2gsRNd9CkM-unsplash-1.jpg?time=167569457613161920Jay Yorkhttps://77n3a7.p3cdn1.secureserver.net/wp-content/uploads/2017/10/logo.pngJay York2022-11-21 18:05:052022-11-21 18:05:06Sears: The Agonizing Attrition of An Icon
A powerful brand is the consistent identity of a trusted source. A powerful brand reflects its trusted reputation for quality, leadership, and integrity, underpinning all stakeholder relationships. A powerful brand is not merely a marketing concept. It is not an academic theory. It is not a line in an advertising slogan. A powerful brand is […]
https://77n3a7.p3cdn1.secureserver.net/wp-content/uploads/2022/11/souvik-banerjee-9Z-2Ktg6CIM-unsplash.jpg?time=167569457612801920Jay Yorkhttps://77n3a7.p3cdn1.secureserver.net/wp-content/uploads/2017/10/logo.pngJay York2022-11-14 15:03:212022-11-14 15:03:24Twitter Is Torching Its Brand Power
Which is better for the brand? Asking users to pay for individual services? Or asking users to buy a bundle of services? There is a lot behavioral psychology involved in this choice that affects brand perceptions. There are inherent risks whichever approach a brand employs. Research shows that individual fees feel more personalized as a […]
https://77n3a7.p3cdn1.secureserver.net/wp-content/uploads/2022/11/anirudh-wKeZstqxKTQ-unsplash.jpg?time=167569457612441920Jay Yorkhttps://77n3a7.p3cdn1.secureserver.net/wp-content/uploads/2017/10/logo.pngJay York2022-11-07 17:22:092022-11-07 17:22:11Amazon Prime: The Bundle Is Better
Prior to the pandemic, Starbucks’ founder, Howard Schultz, stated that the way forward for brands is making your branded space an “experiential destination.” At that time, Starbucks’ CEO, Kevin Johnson said, “To survive, merchants need to create unique and immersive in-store experiences.” Covid-19 changed things for Starbucks as the company post-pandemic focuses more on […]
Walgreen’s’ CFO told The Wall Street Journal that the pharmacy’s almost two-year focus on Covid-19 was at the expense of its established customer base. While selling hand sanitizer rubbing alcohol, masks and dispensing vaccinations, Walgreen’s lost relevance with its core customers’ other needs. Walgreens’ is clearly unhappy about this situation. Now that the urgency of […]
In our post-pandemic world, brands are dealing with changed customer behaviors. Attitudes about and usage of technology leap-frogged decades. How and where we work together is now very different. How we buy foods and beverages has altered dramatically. For several brands, one of the outcomes from coronavirus is the reinspection and revitalization of their brand […]
https://77n3a7.p3cdn1.secureserver.net/wp-content/uploads/2022/09/kseniia-ilinykh-geQbjXYkt9E-unsplash-scaled.jpg?time=167569457625601564Jay Yorkhttps://77n3a7.p3cdn1.secureserver.net/wp-content/uploads/2017/10/logo.pngJay York2022-09-19 13:28:052022-09-19 13:28:06How Burger King, Subway and Starbucks Are Planning to Win in Our Post-Pandemic World
One of a brand’s most important elements is its perception as a responsible entity. This is especially true of a corporate brand. Responsibility is about demonstrating good corporate citizenship. Responsibility must be corporate-wide. Responsibility must be ingrained into the enterprise as a whole and reflected in all thought and action. Every brand should have a […]
https://77n3a7.p3cdn1.secureserver.net/wp-content/uploads/2022/09/dima-solomin-mr26tQgHGmc-unsplash-1.jpg?time=167569457612801920Jay Yorkhttps://77n3a7.p3cdn1.secureserver.net/wp-content/uploads/2017/10/logo.pngJay York2022-09-12 13:28:282022-09-12 13:28:30Relinquishing The Responsible Innovation Team at Meta
Building powerful, valuable brands makes money. Building powerful, valuable brands generates opportunities for leverage across customer needs and problems. Building powerful, valuable brands must be the goal of every brand leader. Case in point: Apple. Do you pay attention to the yearly surveys listing the most valuable brands in the world? Do you think it […]
https://77n3a7.p3cdn1.secureserver.net/wp-content/uploads/2022/09/laurenz-heymann-VkfhJLz5SMQ-unsplash-1.jpg?time=167569457612801920Jay Yorkhttps://77n3a7.p3cdn1.secureserver.net/wp-content/uploads/2017/10/logo.pngJay York2022-09-06 15:36:382022-09-06 20:34:34Apple: A Powerful, Valuable Brand Makes Money And Opportunity
Recently, a commentator for Financial Times wrote that “luxury is scarcity.” The reporter referred to issues concerning the German wine industry and the German car industry. Apparently, German wines no longer have a cachet. One of the reasons is the expansion of its varietals. Quantity over quality. As for the German automotive manufacturers, Mercedes is […]
In July 1965, Bob Dylan went electric at the Newport Folk Festival, abandoning the acoustic guitar for the rock genre that was sweeping through the counterculture. It was a defining moment for music and for a changing society. The segue to electric vehicles has been at a slower pace; more of an evolution than a […]
https://77n3a7.p3cdn1.secureserver.net/wp-content/uploads/2022/08/richard-guillory-LGyDyDORJfk-unsplash.jpg?time=167569457612801920Jay Yorkhttps://77n3a7.p3cdn1.secureserver.net/wp-content/uploads/2017/10/logo.pngJay York2022-08-22 13:21:502022-08-22 13:21:52The End of An Era: The Dodge Challenger And Dodge Charger Are Now Muscled Out
Sears: The Agonizing Attrition of An Icon
/in Articles /by Jay YorkAs we enter the holiday season, we learn from BusinessWeek that Sears, once America’s holiday shopping mecca, is barely alive, in the continuing agony of attrition. The sadness of Sears is palpable. Let’s face the facts: Sears is no longer a living brand. Some refer to Sears as a zombie brand: no longer alive but […]
Twitter Is Torching Its Brand Power
/in Articles /by Jay YorkA powerful brand is the consistent identity of a trusted source. A powerful brand reflects its trusted reputation for quality, leadership, and integrity, underpinning all stakeholder relationships. A powerful brand is not merely a marketing concept. It is not an academic theory. It is not a line in an advertising slogan. A powerful brand is […]
Amazon Prime: The Bundle Is Better
/in Articles /by Jay YorkWhich is better for the brand? Asking users to pay for individual services? Or asking users to buy a bundle of services? There is a lot behavioral psychology involved in this choice that affects brand perceptions. There are inherent risks whichever approach a brand employs. Research shows that individual fees feel more personalized as a […]
Building Immersive Brand Experiences: American Girl and RH Restaurants
/in Articles /by Jay YorkPrior to the pandemic, Starbucks’ founder, Howard Schultz, stated that the way forward for brands is making your branded space an “experiential destination.” At that time, Starbucks’ CEO, Kevin Johnson said, “To survive, merchants need to create unique and immersive in-store experiences.” Covid-19 changed things for Starbucks as the company post-pandemic focuses more on […]
Walgreen’s Bets Success On Segmentation
/in Articles /by Jay YorkWalgreen’s’ CFO told The Wall Street Journal that the pharmacy’s almost two-year focus on Covid-19 was at the expense of its established customer base. While selling hand sanitizer rubbing alcohol, masks and dispensing vaccinations, Walgreen’s lost relevance with its core customers’ other needs. Walgreens’ is clearly unhappy about this situation. Now that the urgency of […]
How Burger King, Subway and Starbucks Are Planning to Win in Our Post-Pandemic World
/in Articles /by Jay YorkIn our post-pandemic world, brands are dealing with changed customer behaviors. Attitudes about and usage of technology leap-frogged decades. How and where we work together is now very different. How we buy foods and beverages has altered dramatically. For several brands, one of the outcomes from coronavirus is the reinspection and revitalization of their brand […]
Relinquishing The Responsible Innovation Team at Meta
/in Articles /by Jay YorkOne of a brand’s most important elements is its perception as a responsible entity. This is especially true of a corporate brand. Responsibility is about demonstrating good corporate citizenship. Responsibility must be corporate-wide. Responsibility must be ingrained into the enterprise as a whole and reflected in all thought and action. Every brand should have a […]
Apple: A Powerful, Valuable Brand Makes Money And Opportunity
/in Articles /by Jay YorkBuilding powerful, valuable brands makes money. Building powerful, valuable brands generates opportunities for leverage across customer needs and problems. Building powerful, valuable brands must be the goal of every brand leader. Case in point: Apple. Do you pay attention to the yearly surveys listing the most valuable brands in the world? Do you think it […]
Abundant Rarity and the Omega Swatch MoonSwatch
/in Articles /by Jay YorkRecently, a commentator for Financial Times wrote that “luxury is scarcity.” The reporter referred to issues concerning the German wine industry and the German car industry. Apparently, German wines no longer have a cachet. One of the reasons is the expansion of its varietals. Quantity over quality. As for the German automotive manufacturers, Mercedes is […]
The End of An Era: The Dodge Challenger And Dodge Charger Are Now Muscled Out
/in Articles /by Jay YorkIn July 1965, Bob Dylan went electric at the Newport Folk Festival, abandoning the acoustic guitar for the rock genre that was sweeping through the counterculture. It was a defining moment for music and for a changing society. The segue to electric vehicles has been at a slower pace; more of an evolution than a […]