Entries by Jay York

NEW RULE FOR BRAND ORGANIZATIONS

The phrase “Be a runway, not a control tower” popped up a few of years ago in a Singapore newspaper. The phrase is a great way to put a frequent brand organization occurrence: the resistance to change. For brands to be successful in the ongoing challenge to remain contemporary, the idea is not to oppose […]

LARRY LIGHT BECOMES FORBES CMO NETWORK CONTRIBUTOR

Arcature CEO Larry Light has been tapped as the latest Forbes.com Contributor within their exclusive CMO Network. From his Forbes Contributor Bio: My focus is building brands as the basis for enduring profitable business growth. I have won a variety of marketing awards. In its report on Best Marketers of the Decade, AdWeek reported that […]

LEARN FROM THE MISTAKES OF OTHERS

Almost 30 years ago, Peter Senge, a systems scientist and lecturer at MIT’s business school, developed the concept of the learning organization. This idea became a big wave in organizational development and thinking. Basically, a learning organization is a company that enables the learning of its members while continuously transforming. According to Mr. Senge and […]

THE SIX RULES OF BRAND REVITALIZATION: ETSY’S BRAND RECOVERY

Recent news about Etsy indicates that the new leadership under CEO Josh Silverman has implemented a successful brand turnaround. The online crafts seller was in dire straits just a year ago. There was consensus among many that Etsy was doomed, a victim of not only Amazon, but also other direct to customer selling on sites […]

FUTURE PROOFING BRANDS

Many big holding companies are reexamining their organizations. Activist investors are urging many of their holdings to sell businesses for immediate profit. Advertising holding companies are also considering sales of businesses along with the consolidation of agencies into a more cohesive whole. General Electric, WPP, P&G, Nestlé are just some of the companies that are […]

AND THE REST IS HISTORY: THE ECONOMICS OF A BRAND BACKSTORY

When it comes to brands, history is a valuable asset. A brand’s heritage or backstory is a signal of four things: content, clarity, consistency, and credibility. Some brands have been around for centuries while some brands are relatively new. Regardless of the age of your brand, recent research (Pecot, Merchant, Valette-Florence, De Barnier, 2018) reinforcing […]

BRAND DECISION-MAKING IN AN INFORMATION-RICH WORLD

Today, we have so many ways to learn about brands: there are multiple platforms and information comes in multiple formats such as video, audio, VR, AR, as well as text search. When information is delivered in multiple formats, the information is considered “rich”. New research (Maity, Dass, and Kumar) reveals that the “richness” of the […]